While some small and medium-sized Australian retailers are surpassing performance expectations in the face of significant challenge, many say they are failing to meet their financial benchmarks, the inaugural ARA & American Express Small Retail Index has revealed. The report reveals 17% of SMBs have remained resilient in the face of a consumer spending slowdown and rising costs of doing business; performing above (15%) or far above (2%) their expectations for the FY23. On the other hand, 41% of SMB retailers are performing below (33%) or far below (8%) their FY23 financial forecasts.

https://www.miragenews.com/small-retailers-prioritize-customer-acquisition-1045854/

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