Canadian Patients Report High Levels of Satisfaction From an Integrated Model of Virtual and In-Person Care In an effort to increase access to care in underserved communities, researchers from the University of Ottawa evaluated the implementation of an integrated virtual care (IVC) model. Their study evaluated the overall experience and satisfaction of patients receiving care through a combination of virtual and in-person visits. A secondary aim was to compare the experiences of patients who had been previously seen in person by a family physician before transitioning to the IVC clinics with those who met their family physician virtually for the first time in their virtual appointment at participating clinics.

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