Ziney | AI hallucinations are making entitled customers even worse

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AI hallucinations are making entitled customers even worse

thenewsapi

2026-10-02 12:15

AI hallucinations are making entitled customers even worse

Thanks to AI, the customer really isn’t always right.

https://www.theverge.com/report/1002963/ai-hallucinations-customer-service-jobs-agents

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