Qantas apologizes after Aussie regulator alleges ticket sale for canceled flights
newscatcher
2023-09-04 04:31
Qantas apologizes after Aussie regulator alleges ticket sale for canceled flights
Australia's Qantas apologized for its service standards falling short and acknowledged it was suffering reputational damage, after the country's competition regulator sued it for allegedly selling tickets for thousands of canceled flights. Last week, the Australian Competition and Consumer Commission (ACCC) said in a court filing that the carrier broke consumer law when it sold tickets to more than 8,000 flights between May and July 2022 without disclosing they had been canceled. The regulator alleged that Qantas kept selling tickets for an average of 16 days after it had canceled flights for reasons often within its control.

https://business.inquirer.net/419107/qantas-apologizes-after-aussie-regulator-alleges-ticket-sale-for-canceled-flights

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