Cynthia Gebert (Telecommunications Industry Ombudsman) Credit: Telecommunications Industry Ombudsman Complaints to the Telecommunications Industry Ombudsman (TIO) about Optus' services have started to drop more than six months after the telco's massive September data breach. As detailed in the TIO's Quarterly Report Quarter 3 , 5,332 complaints were made about Optus, falling 17 per cent during the third quarter of the 2023 financial year. This made up 30 per cent of complaints about the top 10 most complained about telcos.

https://www.arnnet.com.au/article/707062/optus-telco-complaints-declining-half-year-after-breach/

#arnnet