His questions stem from the recent banking glitch experienced by BSP Group, which affected banking services for members nationwide. Lelang stated that complaints about the quality of services offered by the country's commercial banks were mentioned over the last year, especially the many fees charged from the services provided, banks sold or partially sold in recent times, and the extra money found in bank accounts and money lost; the non-improvement of mobile banking, internet banking, and long ques.

https://www.looppng.com/png-news/marape-reassures-full-report-banking-glitch-120730

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