Grand Park City Hall, the flagship property of Park Hotel Group located at the heart of Singapore just a few minutes from the Central Business District, opened in 2018 after a full renovation. The hotel was one of the first hotels in Singapore to launch a mobile application that offers a seamless check-in process using facial recognition before the pandemic hit. "Travel and tourism was one of the worst-hit industries, and we are still recovering from the effects even though borders have reopened," Jeane Lim, general manager at Grand Park City Hall, told The Korea Herald.

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