Written by: Linda Bolido For Filipinos, who are very social and sociable people, good customer service is not just about finding the product they want at the right price. The corona virus disease 2019 (Covid-19) pandemic might have seen the exponential increase in digital knowhow and usage, but many commercial and business establishments report that their customers, while happy to have efficient and fast digital connectivity, still want to be able to have a human person on the other end of the telephone line or across the desk from them to respond to their specific questions and attend to their particular needs.

https://business.inquirer.net/416739/good-customer-service-gives-known-brands-the-edge

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