Alibaba.com is looking to support U.S. small and medium-sized businesses (SMBs) with the introduction of new dropshipping services and a $500,000 grants program to help existing eCommerce platforms, the company said in a press release on Thursday (Sept. 9). John Caplan, president of North America and Europe for Alibaba.com, said the pandemic threw SMBs into a tailspin and triggered a digital-first mindset that required entrepreneurs to quickly acquire 'new skills, services and capital.' See also: Alibaba Goes up Against Amazon With Livestream Shopping The surge in digital transactions prompted many U.

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