The ACCC has today instituted proceedings in the Federal Court against EnergyAustralia for allegedly breaching the Electricity Retail Code and the Australian Consumer Law when notifying its customers of impending price changes. The Electricity Retail Code requires electricity retailers to communicate price information in a simple and standardised way, so consumers and small businesses can more easily compare plans across different energy companies. "With electricity prices increasing, and many Australians looking for a better deal, it's crucial that the information people receive from their energy company is correct and can be relied upon," ACCC Chair Gina Cass-Gottlieb said.

https://www.miragenews.com/accc-sues-energyaustralia-for-alleged-1089829/

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