Only a few public agencies are as visible to the public eye and as exposed to media scrutiny as the Manila International Airport Authority (MIAA), which manages the Ninoy Aquino International Airport terminals. No public facility has been subjected to more constant and carping commentary than our premier airports. The reason for this is simple: We can't help but compare our airports with those we go through in other countries. The ordeal we experience at our overcrowded, ill-equipped, and poorly maintained passenger terminals is the first thing we recall when we lament how far we have lagged behind our neighbors.

https://opinion.inquirer.net/166028/management-prerogative-and-its-limits

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