In response to our mental health series (May 11, 18, 25 and June 1, 2023), many readers decried grade inflation, and researchers pinpoint the customer-centric practice of student evaluations as a culprit. 'Grade point averages have increased for decades, whereas the time students invest in their studies has decreased,' says Wolfgang Stroebe in Perspectives in Psychological Science. 'One major contributor to this paradox is grading leniency, encouraged by the practice of university administrators to base important personnel decisions on student evaluations of teaching.

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